Platinum Hot Tub Servicing

Flush The Hot Tub 

After a long period of heavy use, your hot tub will build up a layer of dirt & biofilm that will sit in the pipework unnoticed (the parts you don't use).

We flush the system to eliminate Biofilm plus other bacteria hiding within the hot tub pipework leaving the shell clean both externally & internally with a fresh fragrant scent.

On the day of the service please leave the hot tub full of water & the engineer will drain the hot tub after applying an anti-biofilm solution. 

For more details on biofilm read our article on the hazards of biofilm & its prevention. 

Check & Clean Jets 

Every effort is made to clear each individual water jet of grit & dirt to ensure that the jets can be moved freely and are as close to the original performance level as possible.

Our hydrotherapy performance has won us national awards in previous years for health benefits but if the jets are clogged & therefore unable to operate to full potential, then vital massage benefits will be lost.

Removable jets are all cleaned both inside & outside to restore optimum performance.

Check Pumps & Components For Abnormal Noise 

Spa components maybe functioning normally but signs of deterioration can be detected by abnormal noise or movements.

We will monitor any situation & react as necessary.

Inspect & Tighten Unions 

There are many unions underneath each hot tub, loose unions will develop future leaks and issues with the functioning of the hot tub so it's important for them to inspected and tightened when appropriate.

Biofilm Elimination

Biofilm is any group of bacteria & other micro-organisms that attach themselves to a solid surface that is in regular contact with water.

 These micro-organisms submerge themselves in a protective layer of slime that is resistant to sanitisers such as chlorine or bromine.

Biofilm can carry bacteria such as legionella & E - Coli and grows in dark, warm, water dominated areas.

Biofilm inside the hot tub can create cloudy water, can give off odours & effect the performance of the hot tub so its vitally important biofilm is kept in check.

It is important to service the hot tub where the internal parts are given a more severe clean. 

Check, Inspect & Clean The Cabinet

It is always important to check & clean the cabinets as they are a main part of the hot tub & they are always exposed to the outside weather 

Cleaning the cabinets of the tub always make the tub look brand new

Advise The Customer About Repairs

On inspection of the hot tub if we see any faults or potential faults this will be disclosed to the customers for review. 

If additional repair is required, we will only carry out any additional repair if consented by the customer as this may involve additional cost on site.

If major work is required then we may need to visit again at a later date which can be booked in with the engineer present. 

Refill Hot Tub with Fresh Water 

We will refill the hot tub, replace the filters back in the housing. 

Make sure there is adequate water pressure for this task please, if water pressue is slow we will leave the hot tub filling.

Final Checklist 

Complete check list, discuss any points on the service with the buyer & any helpful tips & advice to keep the hot tub clean and clear plus working efficiently in the future.